At Ranch House Candle, we value our customers as our own family, which is why customer service is one of our top core values & that will never change. We insist that you are 100% satisfied with your purchase & experience.
Please reach out if you have any questions about any of our products or if there is anything we can do to help serve you better at ranchhousecandle@gmail.com
ORDER PROCESSING
Ranch House Candle currently has a 48-72 business hours processing time for all orders.
**Please message us if you need it sooner for LOCAL PICK UP we try to keep an inventory❤️
Business hours are Monday to Friday & any order placed over the weekend may be processed on Monday!
Should you need to expedite your order, please leave us a note in your cart before checking out & we will try our best to accommodate your request.
ORDER SHIPPING
We do not ship on nationally celebrated holidays.
You will receive a shipping notification with tracking information once your order has left our loving hands.
Ranch House Candle currently ships all orders via USPS from our office in Anderson, AL. Once the USPS has possession of your package, we no longer have control of it.
PAYMENT METHODS
At this time we are accepting Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay & Paypal Express Checkout
